Question 1

How long does delivery take?

Accepted Answer

Island-wide delivery across Sri Lanka takes 10–14 working days from when your order is confirmed.

Question 2

What payment methods do you accept?

Accepted Answer

Cash on Delivery (COD), card/online payment via PayHere, and direct bank transfer with WhatsApp receipt confirmation. Available methods are shown at checkout.

Question 3

Can I return or exchange an item?

Accepted Answer

Yes — items can be returned or exchanged within 7 days of delivery if unused, unworn, and with tags attached. See our full returns policy for the exact steps.

Question 4

How do I track my order?

Accepted Answer

Every order confirmation includes a tracking link. You can also message us on WhatsApp with your order number for a live status update.

Question 5

How do I cancel an order?

Accepted Answer

Contact us on WhatsApp (+94 71 101 2377) within 12 hours of placing the order and we'll cancel it for you.

Question 6

Is Cash on Delivery available everywhere in Sri Lanka?

Accepted Answer

Yes, Cash on Delivery is available island-wide, subject to the payment methods enabled at checkout for your order.

Question 7

What sizes do you carry?

Accepted Answer

Sizes vary by product and include Free Size, S, M, L, XL, XXL, 3XL, 4XL and 5XL. Each product page lists the exact sizes and colours in stock.

Question 8

How can I contact customer support?

Accepted Answer

Use our support page to send a message, or chat with us directly on WhatsApp — we usually reply within a few hours.

Frequently Asked Questions

Frequently Asked Questions